learning that lasts
Electives (WSQ Prof. Diploma in LPM)

The following are programs offered as electives for the WSQ Professional Diploma in Leadership & People Management. 

Electives may be taken from the same WSQ level or 1 level above or below the Core Modules (offered at Level 4).

Modules marked with an asterisk (*) are available as Public Workshops. 

 

 WSQ Leadership & People Management Framework (LPM)
No. Course TitleLevelNo. of Hours Skill Standard
1 Achieving Work Targets316 Monitor and Reward  Performance in a Team to  Support Achievement of  Results
2 Building a Results Oriented Team316 Lead Team to Develop  Operational Plan 
3 Enhancing Team Effectiveness316 Building Team  Relationships
4 Frontline Coach316 Develop and Motivate  Team Members through  Capability Development 
5 Innovate, Implement, Improve316 Lead Team to Implement  Change
6 Leading Through People*316 Develop Self to Maintain  Professional Competence  at Supervisory Level
7People Leadership Program*424Lead Team Leaders to Develop Business Strategies and Governance Management & 'Develop Self to Maintain Professional Competence at Managerial Level'
8Performance Management*416Monitor and Reward Performance Across Teams to Manage Achievement of Results
9Group Excellence*416Cultivate Workplace Relationships and Diversity
10Innovation and Change Management*416Facilitate innovation and Lead Team Leaders to Implement Change
113-D People Development*416Develop Team Leaders through Capability Development and Coaching
12 Leading Change5 & 6 16 or 20 Lead Change & Facilitate  Change
13 Building Business Relationships 5 & 6 16 Establish Organizational  Relationships &
 Foster Business  Relationships
 Please click to view the schedule for our Leadership & People Management public workshops.
 WSQ Business Management Framework (BM)
No. Course TitleLevel No. of Hours  Skill Standard 
1 Present with Confidence*316 Present Information
2 Critical Thinking*38 Display Critical Thinking  and  Analytical Skills
3 Achieving Optimal Results through  Project  Management416 Manage Project  Timeline      
4 Negotiation Skills*416 Participate in  Negotiations
5ADEPT at Delivering the Future - A Design Thinking Experience*416Contribute to Innovation Process within own scope of Work in the Business Unit
6 Achieving Project Objectives through  Effective  Implementation 316 Apply Project Time  Management Techniques
7 Contribute to Innovation 316 Contribute to Innovation  Process within Own  Scope of Work in the  Business Unit
8 Essential Skills for Negotiation38 Apply Basic Negotiation  Skills & Techniques
9 Preparing for Performance Appraisal38 Measure & Plan Own  Performance & Behavior
10 Strategic Stakeholder  Engagement                                  416 Manage Programs and  Activities to Enhance  Stakeholder  Relationships
11 Champion and Facilitate  Innovation                                                                 416 Manage Innovation in a  Business Function
12 Research & Analyze Business Opportunities416 Research & Analyze  Business Opportunities
13 Achieve Personal and Team Work Targets416 Monitor and Reward  Performance in a Team to  Support Achievement of  Results & Measure and    Plan Own Performance  and Behavior
14 Lead and Influence People3 & 4 24 Develop Self and  Articulate  & Discuss  Ideas
15 Make Change Happen3 & 4 16 Implement Change and  Display Critical Thinking  &  Analytical Skills
16 Manage Change and Innovation3 & 4 16 Facilitate Innovation and  lead team leaders to  implement Change and  Display  Critical Thinking  & Analytical Skills
17 Performance Management and Appraisal3 & 4 16 Monitor and Reward  Performance Across  Teams to Manage  Achievement of Results &  Measure and Plan  Own  Performance    and  Behavior         
 Please click to view the schedule for our Business Management public workshops.

 WSQ Executive Development & Growth for Excellence Framework (EDGE)

No. Course TitleLevel No. of Hours Skill Standard
1 Results Communication416 Lead Workplace  Communication &  Engagement
2 Emotional Intelligence: The Cutting Edge of  Leadership* 416 Apply Emotional  Competence to Manage  Self & Others in a  Business  Context 
3 Personal Effectiveness for Leaders416 Develop Personal  Effectiveness at  Managerial  Level 
4 Eradicating Problems and Making Effective  Decisions416 Solve Problems and Make  Decisions at Managerial  Level 
5 Leading for Innovation 416 Support the  Establishment  of an  Initiative & Enterprise  Framework
6 Manage Process Improvement 416 or 24 Manage Process  Improvement 
7 Manage Quality Systems and Processes432 Manage Quality Systems  and Processes
8 Synergizing for Success416 Develop a Work Team 
9 Design and Development of a Productivity  Framework 516 Contribute to the Design  and Development of a  Productivity Framework 
10 IMPACT: Advanced Problem Solving and Decision  Making 516 Apply Systems Thinking  in  Problem Solving &  Decision Making 
11 Manage Cross Functional and Culturally Diverse  Teams516 Manage Cross Functional  and Culturally Diverse  Teams
 Please click to view the schedule for our Executive Development & Growth for Excellence public workshops.
 WSQ Service Excellence Competency Framework (SVCF)
No. Course TitleLevel No. of Hours Skill Standard
1 The Service Coach316 Coach for Service  Performance/Manage  Service Performance
2 The Customer Matters316 Establish Relationships  for  Customer  Confidence 
3 UP! Your Service: Increasing  Customer Loyalty316 Establish Relationships  for    Customer  Confidence 
4 Role Model the Service Vision 316 Role Model the Service  Vision
5 Harness Diversity for Service Excellence316 Manage a Diverse Service  Environment
6 Manage Service Operations316 Manage Operations for  Service Excellence
7 Build an Uplifting Service Culture 416 Lead with Service Vision
8 Design Winning Products and Services48 Develop New  Products/Services
9 Develop Service Operations416 Develop Service  Operations
10 Foster Service Innovation416 Foster Service Innovation
11 Lead with Service Vision48 Lead with Service Vision
12 UP! Your Service: Building Service  Partnerships416 Manage Partnerships for  Service Excellence
13 Build a Customer Focused Organization58 Champion a Service  Excellence Ethos
14 Evaluate Organization for Business  Excellence516 Evaluate Organization for  Business Excellence
15 Strategize Service Operations58 Strategize Service  Operations 
 Please click to view the schedule for our Service Excellence public workshops.
 WSQ Employability Skills Framework (ES)
No. Course TitleLevel No. of Hours Skill Standard
1 Foster Initiative & Enterprise in Teams316 Foster Initiative &  Enterprise  in Teams
2 Personal Effectiveness for Supervisors316 Develop Personal  Effectiveness at  Supervisory  Level 
3 Solve Problems & Make Decisions at Supervisory  Level316 Solve Problems & Make  Decisions at Supervisory  Level
 WSQ Human Resource Framework (HR)
No. Course TitleLevel No. of Hours Skill Standard
1 Career Coaching Workshop*316Provide Career Advice
2Impactful Facilitation*316 Facilitate Group Processes
 Non WSQ Workshops 
No. Course Title-No. of Hours -
1SkillsFuture for Digital Workplace*-16-