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Design Thinking: [email protected] Delivering the Future

Face-2-Face

Design Thinking: ADEPT at Delivering the Future

Face-2-Face

Innovation future-proofs a business. Design thinking helps to foster an experience design mindset which ensures the organization’s competitive edge is maintained. And everyone in the team has a role to play in delivering experience designs which resonate and delight.

Through a deep understanding of users, participants will become sensitive to the myriad opportunities to improve processes, products, environments and experiences. In collaboration with team members, participants will learn to tap into users’ needs and wants, prototype and test innovations, incorporate feedback and cultivate a mindset that is committed to delivering the future.

At the End of the Course, You’ll Learn to:

  1. Describe how Human-Centered Design provides business benefits
  2. Understand that importance of creative behavior
  3. Understand Human-Centered Design Process
    (e.g. design thinking, user experience, innovation)
  4. Understand how Human-Centered Design generate insights
    (e.g. customer ethnography, customer journey mapping, research, etc.)
  5. Apply idea generation, selection and development
    (e.g. wireframe, prototype, brainstorm, etc.)

Who Should Attend?

Executives, Supervisors, Team Leaders

Skills Framework Business Management

Skills Standard Future-Enabled Skills

Assumed Skills

  • Understand relevant organizational strategies, objectives, culture, policies, processes, and products/ services
  • Have analytical skills to identify opportunities for change and innovation within own scope of work and inefficiencies in work processes
  • Have organizational, planning, and time management skills to support the implementation of innovation initiatives
  • Have negotiation skills to justify individual proposed ideas

Course Reference Number: TGS-2012500295

Skills Standard Code: BM-IM-301E-1

Funding Validity Period: 01 Jan 2019 to 07 Nov 2022

Mode of Training: Classroom

2022 Pricing with GST*
Full Course Fees $770.40
Singaporeans & all PRs $410.40
Singaporeans (≥ 40yrs)/ SME  $266.40

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for the above approved skills-related courses. For more details, visit the SkillsFuture Credit website

Amazed by the clarity with which the trainer presented the concepts. I feel my mind, my perspective, has been opened up significantly. I highly recommend this course!

Adaline Tan
Senior Manager, Telecommunications Industry

30 August

Register

*If you are a self-sponsored individual interested to pursue a WSQ Professional Diploma, please email us at: [email protected], we will contact you.

30 August

Register

*If you are a self-sponsored individual interested to pursue a WSQ Professional Diploma, please email us at: [email protected], we will contact you.

Overview

Innovation future-proofs a business. Design thinking helps to foster an experience design mindset which ensures the organization’s competitive edge is maintained. And everyone in the team has a role to play in delivering experience designs which resonate and delight.

Through a deep understanding of users, participants will become sensitive to the myriad opportunities to improve processes, products, environments and experiences. In collaboration with team members, participants will learn to tap into users’ needs and wants, prototype and test innovations, incorporate feedback and cultivate a mindset that is committed to delivering the future.

At the End of the Course, You’ll Learn to:

  1. Describe how Human-Centered Design provides business benefits
  2. Understand that importance of creative behavior
  3. Understand Human-Centered Design Process
    (e.g. design thinking, user experience, innovation)
  4. Understand how Human-Centered Design generate insights
    (e.g. customer ethnography, customer journey mapping, research, etc.)
  5. Apply idea generation, selection and development
    (e.g. wireframe, prototype, brainstorm, etc.)

Who Should Attend?

Executives, Supervisors, Team Leaders

Additional Information

Skills Framework

Business Management

Skills Standard

Future-Enabled Skills

Assumed Skills

  • Understand relevant organizational strategies, objectives, culture, policies, processes, and products/ services
  • Have analytical skills to identify opportunities for change and innovation within own scope of work and inefficiencies in work processes
  • Have organizational, planning, and time management skills to support the implementation of innovation initiatives
  • Have negotiation skills to justify individual proposed ideas

Course Reference Number: TGS-2012500295

Skills Standard Code: BM-IM-301E-1

Funding Validity Period: 01 Jan 2019 to 07 Nov 2022

Mode of Training: Classroom

Pricing
Pricing with GST*
Full Course Fees $770.40
Singaporeans (21-39 yrs) & all PRs $410.40
Singaporeans (>40yrs) $266.40

 

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for the above approved skills-related courses. For more details, visit the SkillsFuture Credit website

Enquiry

Amazed by the clarity with which the trainer presented the concepts. I feel my mind, my perspective, has been opened up significantly. I highly recommend this course!

Adaline Tan
Senior Manager, Telecommunications Industry

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