Teamwork is an inevitable part of our job and this will require us to work with colleagues of diverse backgrounds, personality types and values. Part of a manager’s role is to manage tensions and disagreements that may arise when colleagues work together. Proper conflict resolution will be necessary for a team to function well again.

Even when tension is minimal, team effectiveness may not be high. To take the team to the next level, team building skills are essential for managers and supervisors. With greater understanding of factors that contribute to team success, managers will be better equipped to build high performance teams.