learning that lasts
Negotiating Skills

This workshop will equip learners to negotiate effectively by adopting a set of key principles and apply strategy and tactics to manage different situations; manage the negotiating process flexibly, creatively, and confidently by exploring all the essential negotiating variables; manage the information flow skilfully to influence, bargain and close a negotiation and avoid potential deadlocks.


Common challenges

  1. I want to prepare for negotiation but do not know why to begin.
  2. I do not know what is too much to share, when it is too early to share.
  3. How does one bargain and influence?
  4. No one wins in a deadlock, how can we avoid it?

What you will learn

  1. negotiate effectively with a set of key principles
  2. apply strategy and tactics to manage different situations
  3. manage the negotiating process flexibly
  4. explore all the essential variables creatively and confidently
  5. manage the information flow skillfully
  6. achieve outcome through influencing and bargaining
  7. avoid deadlocks and close negotiation

Target Audience: Supervisors, Managers, especially for Marketing and Sales Teams

Time: 9am – 6pm

Course Fee: 750 SGD*

*All course fees displayed are before government subsidies. 

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for the above approved skills-related courses. For more details, visit the SkillsFuture Credit website: (www.skillsfuture.sg/credit)

Course Training Duration: 2 Days (16.00 hours) 

Course Reference Number:  CRS-Q-0022992-BM

Funding Validity Period: 01 Jan 2019 to 12 Dec 2020

Mode of Training: Classroom (Full-time) 

Skill Standard

Participate in Negotiations

Assumed Skills

  • Understand how to apply knowledge of interpersonal relationships to facilitate the negotiation process
  • Understand how social and cultural differences may affect negotiations
  • Have information gathering skills to gather and collate necessary data
  • Have analytical skills to put situations in context and evaluate outcomes
  • Have interpersonal and communication skills to manage interactions with negotiating participants
  • Have negotiation skills to apply basic negotiation techniques