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Solve Problems And Make Decisions At Operations Level

Solve Problems And Make Decisions At Operations Level

We often have to solve problems.  They are difficult issues which require our attention.  However, some problems also present themselves as opportunities when we view them positively.  The skill-sets required to solve problems and make decisions have gained significant recognition in recent years as core skills. This workshop adopts a holistic approach by introducing various techniques in recognizing symptoms to a problem, finding a root cause, selecting and communicating a selected solution and finally evaluation.

At the End of the Course, You’ll Learn to:

  1. Recognize symptom(s) that could lead to potential problem(s) at the workplace
  2. Identify deviation from organization’s SOP based on symptom(s) identified
  3. Identify the impact of a problem on self and others at the workplace
  4. Identify possible root cause(s) of the problems
  5. Generate and select ideas to solve a problem using creative and logical thinking
  6. Evaluate selected ideas for possible solutions to a problem using pertinent criteria
  7. Devise an action plan to implement the selected solution
  8. Communicate chosen solution(s) and action plan to relevant parties
  9. Evaluate the effectiveness of the implemented solution(s)
  10. Identify preventive measure(s) to avoid recurrence of similar problem(s)

Who Should Attend?

Employees who do not have supervisory responsibilities for others and who work under direction to perform a specific set of work activities.

Skills Framework

Employability Skills

Skills Standard

Solve Problems and Make Decisions at Operations Level

Course Reference Number: TGS-2011500955

Competency Standard Code: ES-ACE-102G-1

Funding Validity Period: 15 Apr 2020 to 27 May 2023

Mode of Training: Synchronous (Full-time)

Pricing with GST*
Full Course Fees $ 420.00
Singaporeans (21-39 yrs) & all PRs $ 177.40
Singaporeans (>40yrs) $ 71.40
SME Sponsored $ 71.40

* Please click here for more details on subsidized course fees.

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for the above approved skills-related courses. For more details, visit the SkillsFuture Credit website

30 August

Register

*If you are a self-sponsored individual interested to pursue a WSQ Professional Diploma, please email us at: [email protected], we will contact you.

The above dates are virtual classes

30 August

Register

*If you are a self-sponsored individual interested to pursue a WSQ Professional Diploma, please email us at: [email protected], we will contact you.

The above dates are virtual classes

Overview

We often have to solve problems.  They are difficult issues which require our attention.  However, some problems also present themselves as opportunities when we view them positively.  The skill-sets required to solve problems and make decisions have gained significant recognition in recent years as core skills. This workshop adopts a holistic approach by introducing various techniques in recognizing symptoms to a problem, finding a root cause, selecting and communicating a selected solution and finally evaluation.

At the End of the Course, You’ll Learn to:

  1. Recognize symptom(s) that could lead to potential problem(s) at the workplace
  2. Identify deviation from organization’s SOP based on symptom(s) identified
  3. Identify the impact of a problem on self and others at the workplace
  4. Identify possible root cause(s) of the problems
  5. Generate and select ideas to solve a problem using creative and logical thinking
  6. Evaluate selected ideas for possible solutions to a problem using pertinent criteria
  7. Devise an action plan to implement the selected solution
  8. Communicate chosen solution(s) and action plan to relevant parties
  9. Evaluate the effectiveness of the implemented solution(s)
  10. Identify preventive measure(s) to avoid recurrence of similar problem(s)

Who Should Attend?

Employees who do not have supervisory responsibilities for others and who work under direction to perform a specific set of work activities.

Additional Information

Skills Framework

Employability Skills

Skills Standard

Solve Problems and Make Decisions at Operations Level

Course Reference Number: TGS-2011500955

Competency Standard Code: ES-ACE-102G-1

Funding Validity Period: 15 Apr 2020 to 27 May 2021

Mode of Training: Synchronous (Full-time)

Pricing
Pricing with GST*
Full Course Fees $ 420.00
Singaporeans (21-39 yrs) & all PRs $ 177.40
Singaporeans (>40yrs) $ 71.40
SME Sponsored $ 71.40

* Please click here for more details on subsidized course fees.

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for the above approved skills-related courses. For more details, visit the SkillsFuture Credit website

Enquiry

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