Effective performance is essential to businesses. While the elements of a good performance management system are simple, integrating them into a fundamental business operating system is complex. Having a comprehensive performance management process helps align employees, resources and systems to meet their set objectives. 

It is crucial that all managers recognise the importance of acquiring skills to provide for open and ongoing communications so as to detect any early signs of potential problems, and thus allowing for adjustments to keep the business on track. 

At the End of the Workshop, You’ll Learn to:

• Understand the performance management process
• Develop, critique and document goals that are aligned with organisational strategy
• Manage potential risks in relation to organisational strategic objectives
• Monitor staff performance and provide the appropriate support
• Engage in honest and open conversations to provide objective performance evaluation
• Recognise and reward well-performing and outstanding staff
• Partner with staff to develop self-improvement action plan