In the extremely competitive, fast-paced, turbulent and borderless world of today, an organisation’s overall effectiveness is largely dependent on how people of diverse backgrounds, cultures, motivational needs, personality profiles and values work cohesively as a corporate team. It is widely acknowledged by many CEOs that strategy, structures and systems are relatively easier to manage than human processes which involve human emotions, motivational needs and habits. Collaborative spirit has to transcend localised enclaves forging strong bonds with internal as well as external stakeholders in an interdependent environment.

Work processes usually cut across functional boundaries involving work teams with distinct accountabilities. Consequently, disagreements and conflicts tend to occur at the workplace especially at the interface hotspots. Conflict resolution has to be done professionally to avoid dysfunctional effects.

At the End of the Workshop, You’ll Learn to:

• Assess diversity issues that have implications on a work team working towards common goals and objectives
• Align diverse work teams towards common goals and objectives
• Examine the differences among the background of team members in a diverse work team and the implications on maximising team effectiveness and synergy
• Establish a positive work culture in a diverse work team
• Moderate diverse perspectives and opinions across team members within a diverse work team