Resource Centre
Resource Centre
S2E02: Enhancing Interactions in a Digital Environment
When digitalization becomes a norm, how do teams stay cohesive and function efficiently? William Toh, Learning Consultant, shares his insights on how we can use communication tools, as well as a “person-centric” approach to connect effectively.
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Humanizing the Digital Customer Experience (CX)
In the age where accelerated digitalization is becoming more and more an integral part of our lives, how can companies continue to deliver interactive customer experience while negotiating the ever-changing digital landscape?
read more
Capelle Focus – Banking _ Finance e-newsletter (Apr 22)
Coaching – a Core Competency to Develop Future Leaders
As the workforce slowly populates with Gen Z workers, it is critical for organizations to be more prepared in anticipating what might be suited to develop young talents for leadership roles.
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Adaptive Action to Aspiration: Bridging the Dynamics of Strategizing and Organizational Learning (Part 2 of 2)
In the part 2 article, we complete the integration by stringing the third frame together in bridging the dynamics of strategizing and organizational learning through adaptive action toward achieving our shared aspirations.
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Sustained Learning through the 70:20:10 Learning Model
The 70:20:10 Learning Model has become one of the most highly adopted by organizations for sustained effectiveness. Over the last five years, using this model as a base, Capelle has designed an Action Learning solution to facilitate our work with NCSS.
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Adaptive Action to Aspiration: Bridging the Dynamics of Strategizing and Organizational Learning (Part 1 of 2)
In a volatile and uncertain environment, it is clear that we needed to move away from traditional approaches to strategic planning that assumes a stable and knowable future…
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What’s Most Important in a Changing Work Culture to Spark Innovation?
To spark innovation, there needs to be a right culture to catalyze and nurture to achieve fruition. Creativity alone is not enough!
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S2E01: Building Innovation Culture
Building an innovation culture requires more than just change. It requires new mindsets, right environments to ideate, skills, processes and customer insights to create new possibilities for innovation to take place. It is a transformation journey that must be done together!
read moreS2E02: Enhancing Interactions in a Digital Environment
When digitalization becomes a norm, how do teams stay cohesive and function efficiently? William Toh, Learning Consultant, shares his insights on how we can use communication tools, as well as a “person-centric” approach to connect effectively.
read moreHumanizing the Digital Customer Experience (CX)
In the age where accelerated digitalization is becoming more and more an integral part of our lives, how can companies continue to deliver interactive customer experience while negotiating the ever-changing digital landscape?
read more