Resource Centre
Resource Centre
Humanizing the Digital Customer Experience (CX)
In the age where accelerated digitalization is becoming more and more an integral part of our lives, how can companies continue to deliver interactive customer experience while negotiating the ever-changing digital landscape?
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Coaching – a Core Competency to Develop Future Leaders
As the workforce slowly populates with Gen Z workers, it is critical for organizations to be more prepared in anticipating what might be suited to develop young talents for leadership roles.
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Adaptive Action to Aspiration: Bridging the Dynamics of Strategizing and Organizational Learning (Part 2 of 2)
In the part 2 article, we complete the integration by stringing the third frame together in bridging the dynamics of strategizing and organizational learning through adaptive action toward achieving our shared aspirations.
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Sustained Learning through the 70:20:10 Learning Model
The 70:20:10 Learning Model has become one of the most highly adopted by organizations for sustained effectiveness. Over the last five years, using this model as a base, Capelle has designed an Action Learning solution to facilitate our work with NCSS.
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Adaptive Action to Aspiration: Bridging the Dynamics of Strategizing and Organizational Learning (Part 1 of 2)
In a volatile and uncertain environment, it is clear that we needed to move away from traditional approaches to strategic planning that assumes a stable and knowable future…
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What’s Most Important in a Changing Work Culture to Spark Innovation?
To spark innovation, there needs to be a right culture to catalyze and nurture to achieve fruition. Creativity alone is not enough!
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S2E01: Building Innovation Culture
Building an innovation culture requires more than just change. It requires new mindsets, right environments to ideate, skills, processes and customer insights to create new possibilities for innovation to take place. It is a transformation journey that must be done together!
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S2E01: Building Innovation Culture
Building an innovation culture requires more than just change. It requires new mindsets, right environments to ideate, skills, processes and customer insights to create new possibilities for innovation to take place. It is a transformation journey that must be done together!
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The Impact of Work Stress on Employees’ Wellbeing
Work is good, necessary and gratifying, but it is a double-edged sword that can cost us dearly in terms of our physical and mental wellbeing. Having the right perspective in situating oneself in the milieu of work without losing the self is crucial for thriving in the long haul.
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Adapting Across Sectors and Cultures in Leadership
Leadership is ultimately embodied and seen in how a person choose to live out his or her beliefs professionally and personally in different context. Mr. Larry Choi, an experienced and senior leader, shares his leadership journey through real encounters of his adaptation across different sectors and cultures to connect with people.
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S2E04: An Insightful Leadership Journey
“What remains unchanged for me throughout my leadership experiences is that people are people, wherever they work, whatever is the content of their work, and connecting with them in the best way possible is always important for a leader.” These are the capturing words of Mr. Larry Choi, a highly experienced and inspiring leader, who has journeyed different culture and various sectors, shares his leadership stories with us.
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S2E02: Transiting to Net Zero by 2050
Scientists have concluded that the world needs to reach net zero emissions to avoid catastrophic climate change. For the world to reach net zero emissions, a wide range of trends and factors need to be considered, and transformational changes need to be anticipated during this transition.
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