For businesses to be strengthened and become more resilient, it is important to have relevant and meaningful data and information available for measuring the effective alignment of business performance goals. 

This workshop therefore provides learners with tools to make informed business decisions based on collected data and to evaluate the impact of those decisions. This will empower learners to be more agile in decision-making in the age of the digital economy. 

At the End of the Workshop You’ll Learn to:

• Understand the decision-making process and challenges
• Align the decision-making process and goals with the organisation’s values and standards
• Define purpose of the decision, and the performance requirements
• Select a tool and technique for making the decision
• Gather facts, data and/or other relevant information to support the decision-making process
• Brainstorm ideas and develop possible options for decision-making
• Ascertain impact of the decisions and suggest improvements