Negotiating Skills

Negotiation can be daunting and not necessary the easiest skill acquired. But it is certainly an essential skill to possess as long as you are dealing with vendors or clients or even inter-departmental. The ability to negotiate directly affects the organization’s bottom-line and productivity. It is therefore vital that employees learn to negotiate successfully.

At the End of the Course, You’ll Learn to:

1. Adopt a set of key principles for better negotiation
2. Apply negotiation strategy and tactics to manage different situations to negotiate effectively
3. Explore all the essential negotiating variables to manage the negotiating process
4. Skillfully manage the information flow as an integral part of managing the negotiating process
5. Influence and bargain to achieve negotiation outcomes
6. Successfully close a negotiation and avoid potential deadlocks

Who Should Attend?

Supervisors, Managers, especially for Marketing and Sales Teams

Skills Framework

Business Management 

Skills Standard

Participate in Negotiations

Assumed Skills

• Understand how to apply knowledge of interpersonal relationships to facilitate the negotiation process
• Understand how social and cultural differences may affect negotiations
• Have information gathering skills to gather and collate necessary data
• Have analytical skills to put situations in context and evaluate outcomes
• Have interpersonal and communication skills to manage interactions with negotiating participants
• Have negotiation skills to apply basic negotiation techniques

Course Reference Number: TGS-2012500786

Skills Standard Code: BM-BN-401E-1

Funding Validity Period: 01 Jan 2019 to 12 Dec 2020

Mode of Training: Classroom

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for the above approved skills-related courses. For more details, visit the SkillsFuture Credit website