Problem Solving & Decision Making

Problem Solving & Decision Making

In today’s ever-changing environment, it is necessary to equip employees with skills for problem-solving and decision-making. In order to come up with creative and effective solutions, organizations must be able to analyze their problems deeply and holistically. It is hard for effective decisions to be made when there is no thorough understanding to the problems or when staff are unable to determine the root cause to the recurring problems.

At the End of the Course, You’ll Learn to:

  1. Analyze problems or issues in a systematic manner using the failure analysis technique
  2. Develop appropriate actions to correct the immediate cause of failures
  3. Analyze organizational issues systematically by eradicating root causes or basic causes
  4. Apply a systematic approach to prevent a failure from occurring
  5. Derive solutions and ideas creatively to solve the problems and help make effective decisions to achieve set objectives


Please note that the workshops below vary in sub-topics and depth of coverage. Connect with us and we can help you identify the most suitable workshops to optimize your learning mileage.

  • IMPACT: Advanced Problem Solving and Decision Making*
  • Eradicating Problems and Making Effective Decisions*
  • Solve Problems and Make Decisions at Operations Level*
  • Solve Problems and Make Decisions at Supervisory Level*

*SSG Funding available


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