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Goh Yong Yong

Senior Partner / Head of Consulting
    A specialist in Organizational Development diagnosis and solutioning, Yong Yong is also an experienced facilitator for Strategic Planning retreats, Process Blue-printing interventions and small group reflections at leadership Development workshops.

    Vastly experienced in working with a spectrum of corporate cultures, spanning different industries, Yong Yong believes that many organizational issues are complex in nature. In order for sustainable change to take place, there must be holistic interventions. With this in mind, she works with senior management of organizations to diagnose organizational capability gaps relating to strategy, alignment, structure, process, culture, competency and mindset. Through the diagnosis, she hopes to address pertinent issues in order to achieve sustainable growth.

    Yong Yong also has great domain knowledge in Talent Management for Succession Planning, Leadership Style and Competency Profiling.

    Achievements

    • Project managing an ongoing large-scale Service Culture initiative in the transport industry
    • Headed a team to drive a multi-year partnership with Oil & Gas client on a Service Transformation journey
    • Facilitated the setup of Talent Identification System that led to successful implementation of Succession Planning
    • Successfully drove the consolidation of operations in the merger between SDC Consulting and OTi Consulting
    • Led in cutting-edge projects to successfully reposition retail banking for a large bank
    • Successfully drove strategic product planning that integrated mid-to-long term requirements from key clients across the ASEAN region
    • Successfully designed and implemented technology solutions for financial institutions which brought pivotal impact on service delivery and productivity

    Yong Yong started her career with global companies in the IT industry, first on a local role, progressing to regional roles. She continued to develop and expand her career in operations and project management roles within the banking industry.

    Education

    National University of Singapore Bachelor of Science, Computer Science & Mathematics

    Certification

    Universitas 21 Global Organizational Behaviour Module

    Singapore Management University Advanced Management Program

    Leicester Conference, organized by Tavistock Institute, UK Living, Leading and Learning in Organizations

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