In 2018, Jacinta received the “Best Trainer of the Year 2017” for the CAG Refresher Programme by Singapore Changi Airport.
In her previous role, Jacinta had created series of interactive programs which had successfully improved customer affiliation towards the organization. In the course of her work, Jacinta had also travelled extensively across Asia Pacific and Europe to conduct workshops and trainings, mentor corporate communications managers, coach corporate spokespersons and departmental heads on best communications practices.
“One of the best non technical courses I’ve attended. Very useful and insightful. Enjoyed the 2 days of course conducted by the wonderful and awesome facilitator, Jacinta.” – Participant, Telecommunication
“Jacinta is very patient, warm and approachable. She also takes great care to ensure all of us understand the courseware. I have learned to present in a more structured way. The teacher is very good. Will share with my friend. ” – Hazel Low Yushuan, Real Estate
Diploma in Counselling PsychologyLee Community College
Diploma in Adult and Continuing Education (DACE)Institute of Adult Learning (IAL)Singapore
DiSC Certified Trainer WileyStarting Point
Advanced Certificate in Training & Assessment (ACTA)Singapore Training & Development Association
UP! Your Service College Course Leader 300UYSC
Coaching Essentials & EngagementsNeuroLeadership Institute