Prior to joining Capelle, Mel was the Project Lead for a major transportation organization where she led a project to create a process for Sustainable Service Excellence Engagement as well as project teams and translate employee development behaviours into curriculum, tools, and workshops to create an internal knowledge transfer.
Previously, Mel was Senior Consultant for a consulting/educating/training company specializing in improving individual and organizational performance, as well as designed web-based blended learning solutions. She was instrumental in developing the Foundation Course in Healthcare Management, which is a core program for all new staff in the executive and management for a major healthcare group. She was also the key driver for other programs relating to Performance Appraisal Systems, Service Quality and Personal Effectiveness.
- Cognitive Flexibility
- Critical Thinking Skills
- Emotional Intelligence
- Project Management
- Problem Solving & Decision Making
“To compliment Ms Goh for being such a meticulous and caring trainer, always making sure everybody is on the same page with her, she has set a good role model for us to learn and cultivate a winning & positive attitude.” – Toh Lay Hwa, Healthcare
“Mel is an absolutely excellent facilitator! She is able to bring the learning objectives to life using her rich & personal experiences.” – Joleena Seah, Real Estate Development & Management
University of LondonBachelor of Science (Honors) in Economics in Management Studies
Institute of Adult Learning SingaporeDiploma in Adult and Continuing Education (DACE)
Sigma SolutionsAdvanced Certificate in Training & Assessment (ACTA)
Institute for Motivational Living, Inc.Certified Consultant for DISC Profiling Instrument
Mind TransformationsCertified Practitioner in Neuro Linguistics Programming (NLP)
Raytheon, USACertified Facilitator, Saturn Corporation Consulting Services