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Richard Ang

Organizational Development and HR Solutions

    With more than 5 years of training and speaking experience, Richard trains with such conviction and passion. With a cheerful and motivating personality, there is never a dull moment being in his workshops. An experienced leader and seasoned practitioner in both corporate and non-profit organizations, Richard is persuasive and engaging that even the shy and sceptical participants have no qualms in participating. An effectively bilingual trainer, Richard puts in extra efforts to ensure his participants understand the concepts.

    Prior to pursuing his passion in training, Richard has more than 2 decades of work experiences in which about 7 years was spent managing outsourced operations and service delivery in various projects for MNCs in the ICT sector. He was also Senior Manager for Xcelink, where he managed a team of Service Delivery Managers with about 200 staff under their supervision and served MNC clients like HP, IBM, NCS, Sony and NTT.

    Specialization

    • Critical Thinking
    • Customer Service
    • Personal Effectiveness
    • Team Building

    Testimonials

    “I’m very contented/satisfied with the course, especially with our facilitator who was very passionate in teaching. He made an extra effort to ensure that we understood the lessons he taught and for his responsible and fun learning strategy.” – Participant, Telecommunication

    “A great course with outstanding facilitator who makes the course a very interesting and fun environment. Awesome! Good job!.” – Participant, Telecommunications

    Education

    National University of SingaporeBachelor of Business Administration

    Certification

    Singapore Training & Development AssociationAdvanced Certificate in Training & Assessment (ACTA)

    Birkman International, Inc., USAThe Birkman Method Certification

    Project Management Institute, USAProject Management Professional (PMP)

    Institute of Systems Science, NUSNICF-PMP for Project Managers

    New Horizons Computer Learning Center of SingaporeITIL V3 Foundation in Service Management

    The Institute fir Motivational Living, Inc.Certified Behaviourial Consultant (The Personality System – DISC)

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