“The Negotiation Workshops not only hones our negotiation skills with key customers and retailers but also enables us to negotiate better with our internal stakeholders, the support groups, marketers and supervisors, and helped us with timelines and targets.

Many of us are aware of these negotiation techniques but however upon attending the course, it enables us to be more structured in terms of negotiation techniques, that if one approach does not work, to change to another. It also highlighted the need to plan and have an agenda in negotiation.

The negotiation strategy taught me to cater to the different personalities and nature of people; it enabled me to tweak the proposals to the different stakeholders.”