Innovation future-proofs a business. Design thinking helps to foster a human-centered design mindset which ensures the organization’s competitive edge. Everyone in the team has a role to play in delivering experience designs that engaged.

Through deep understanding of the users’ needs, participants will become sensitive to the myriad of opportunities to improve processes, products, environments and experiences. In collaboration with team members, participants will learn to tap into users’ needs and wants, prototype and test innovations, incorporate feedback and cultivate a mindset that is committed to deliver better human-centered experiences. 

At the End of the Course, You’ll Learn to:

1. Empathize with customers, identifying their needs and wants to gain more insights for more human-centered solutions
2. Identify opportunities for improvement and innovation within your own scope of work
3. Collaborate with others to improve or generate more human-centered innovative ideas
4. Prototype and test ideas to determine their effectiveness
5. Present ideas to relevant stakeholders to gain more targeted feedback
6. Support the implementation of human-centered innovation initiatives

Workshops

Please note that the workshops below vary in sub-topics and depth of coverage. Connect with us and we can help you identify the most suitable workshops to optimize your learning mileage.

• BM3 : Design Thinking : ADEPT at Delivering the Future