Design thinking helps to foster an innovation mindset which ensures the organization’s competitive edge is maintained. Everyone in the team has a role to play in delivering innovations, and through a deep understanding of customers and becoming sensitive to the myriad of opportunities which can improve processes, products and experiences.

At the End of the Course, You’ll Learn to:

1. Empathize with customers, identifying their needs and wants to gain more insights for more customer-centric solutions
2. Identify opportunities for improvement and innovation within your own scope of work
3. Collaborate with others to improve or generate more innovative ideas
4. Prototype and test ideas to determine their effectiveness
5. Present ideas to relevant stakeholders to gain more targeted feedback
6. Support the implementation of innovation initiatives

Workshops

Please note that the workshops below vary in sub-topics and depth of coverage. Connect with us and we can help you identify the most suitable workshops to optimize your learning mileage.

• BM3 : Design Thinking : ADEPT at Delivering the Future