Design thinking helps to foster an innovation mindset which ensures the organization’s competitive edge is maintained. Everyone in the team has a role to play in delivering innovations, and through a deep understanding of customers and becoming sensitive to the myriad of opportunities which can improve processes, products and experiences.
At the End of the Course, You’ll Learn to:
- Empathize with customers, identifying their needs and wants to gain more insights for more customer-centric solutions
- Identify opportunities for improvement and innovation within your own scope of work
- Collaborate with others to improve or generate more innovative ideas
- Prototype and test ideas to determine their effectiveness
- Present ideas to relevant stakeholders to gain more targeted feedback
- Support the implementation of innovation initiatives
Please note that the workshops below vary in sub-topics and depth of coverage. Connect with us and we can help you identify the most suitable workshops to optimize your learning mileage.
- BM3 : Design Thinking : ADEPT at Delivering the Future