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Capability Development

We strive to build capabilities for transformation in the social service sector.

Capability Development

We partner social sector to build capabilities for transformation

Touching lives and transforming organizations is not just our vision, but it is a mission that we hold firmly to. For this mission to be more experiential, we have established a longstanding partnership with the National Council of Social Services (NCSS) in Singapore to help the social service sector further develop its capabilities to meet objectives.

Our capability development solutions aim to improve competencies by enhancing organizational strategies and employees’ skills. Many agencies in the social service sector face the challenge of capability gaps, where there is a mismatch between their existing competencies and the ones needed to achieve their objectives. Such competencies may range from technical skills and workforce team cohesion to high-level processes and human resource management. 

Capelle Consulting aims to help clients level up their skill sets, productivity, and performance on both the individual and organizational levels through capability development. By closing capability gaps, organizations will be more well-equipped to deliver a long-lasting impact in the social service sector.

 

 

Key Principles for Building Capabilities

Our capability development solutions are based on three core principles that leverage the experiential learning approach to optimize performance consistently.

Three Core Principles of Capability Development

No two organizations will have the same capability development requirements. Hence, our approach begins with a comprehensive assessment and diagnosis of your needs and goals. To address these needs, we will then work closely with the Volunteer Welfare Organization (VWO) to co-produce uniquely tailored solutions that fulfil individual and organizational requirements. Finally, we will adopt a Design Thinking methodology to continuously monitor, test and refine solutions along the way.

Services We Provide for the Social Service Sector

  • HR Capability Development
  • Process Improvement
  • Strategic Planning
  • Team Building
  • Values Alignment and Cascading

Check out one of our client success stories for a closer look at our capability development services in action. Interested in knowing more? Contact us today and let us help you make a difference.

Our Success Stories

Success Story on Increasing Productivity

Improve Productivity for Sustainability

In the Social Service Sector, productivity is about reducing time spent on indirect work, and optimizing time for direct work.

read more

Improving Productivity With Technology

A residential home for the disabled was looking at further understanding where they could improve their productivity through their current processes.

read more

Embarking On A Process Improvement Quest

A Social Service client was on a quest for a process improvement, and their aim was to streamline part of their trust processes in order that they could apply the learning to their other processes.

read more

Connect with Capelle Consulting

Our Success Stories

Success Story on Increasing Productivity

Improve Productivity for Sustainability

In the Social Service Sector, productivity is about reducing time spent on indirect work, and optimizing time for direct work.

read more

Improving Productivity With Technology

A residential home for the disabled was looking at further understanding where they could improve their productivity through their current processes.

read more

Embarking On A Process Improvement Quest

A Social Service client was on a quest for a process improvement, and their aim was to streamline part of their trust processes in order that they could apply the learning to their other processes.

read more

Connect with Capelle Consulting

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