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Learning

Our Approach

We believe that learning should empower everyone to develop and internalize competencies that allows for innovation. With this in mind, we create learning solutions that seek to meet our client’s contextual needs. Beyond advocating frameworks to anchor concepts and applications, our solutions are designed holistically to integrate practical skills as well as to help build a sense of purpose, ownership and resilience within each learner.

Learning

Our Approach

We believe that learning should empowers everyone to develop and internalize competencies that allows for innovation. With this in mind, we create learning solutions that seek to meet our client’s contextual needs. Beyond advocating frameworks to anchor concepts and applications, our solutions are designed holistically to integrate practical skills as well as to help build a sense of purpose, ownership and resilience within each learner.

Beyond frameworks and concepts, our learning solutions are designed holistically to integrate contextual needs and practical skills to meet learning needs.

Through the vast experiences, creativity and versatility our Learning Consultants bring to the classrooms, physical or virtual, learning comes alive!

Achieve Your Goals with Us

Beyond and above with our Integrated Solutions in Consulting, Learning and Coaching

Experienced and professional practitioners with extensive knowledge and skillsets

Our very own in-house Learning Designers are able to Design and Contextualise your learning needs

We offer Blended Learning option to help you achieve greater mileage

Our Learning-Eco-System provides a Community of Practice, and Pre-and-Post Learning Support

We possess track records for Large Scale roll out operations

Incorporating International best practices & Proprietary frameworks

Be Inspired by Our Experiences

“I am pleased to observe the heightened sense of ownership and increased confidence…”

“I am pleased to observe the heightened sense of ownership and increased confidence amongst staff. Teamwork is now more evident and compliments from guests have increased.”

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“I am pleased to observe the heightened sense of ownership and increased confidence amongst staff. Teamwork is now more evident and compliments from guests have increased.”

“We have benefited from Capelle’s expertise, experiences and knowledge of the social sector…”

Club HEAL had the opportunity to work with Capelle Consulting in 2019 and 2020 on the National Council of Social Services’ Peer Roles Integration project. The aim is to integrate peers in the organization (peers are people who have recovered from mental health issues and volunteer or are employed to assist others in their recovery). Capelle developed a series of forms and guides for peers and their supervisors and facilitated a review of our vision and mission with the board, management, and staff. We are satisfied with the work delivered by Capelle Consulting and have benefited from their expertise and experience as well as knowledge of the social sector.

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Club HEAL had the opportunity to work with Capelle Consulting in 2019 and 2020 on the National Council of Social Services’ Peer Roles Integration project.

The aim is to integrate peers in the organization (peers are people who have recovered from mental health issues and volunteer or are employed to assist others in their recovery).

Capelle developed a series of forms and guides for peers and their supervisors and facilitated a review of our vision and mission with the board, management, and staff.

We are satisfied with the work delivered by Capelle Consulting and have benefited from their expertise and experience as well as knowledge of the social sector.

“Our service culture has been re-established!”

With OJT blueprints, we are structured and consistent in our training. We set up every outlet with the same rigor; the leading team sets the standard and pace (according to the blueprint) for the rest to follow.
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“In the past, we experienced some level of inconsistency with food preparation and service standards. This resulted in confusion and frustration for both our customers and staff who were sent to help out in other outlets. However, things are not the same now. With OJT blueprints, we are structured and consistent in our training. We set up every outlet with the same rigor; the leading team sets the standard and pace (according to the blueprint) for the rest to follow. Now, not only are we proud that we have established a service culture, the increase in compliments and reduction in complaints are also a treatment to the success of the project.”

“We had a clearer picture of other departments’ challenges and work processes.”

At the workshops, we had a clearer picture of other departments’ challenges and work processes. This has helped to deepen their understanding of the constraints faced by their colleagues. With greater empathy for one another, staff feel more bonded and have shown greater desire to extend help to one another.

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At the workshops, we had a clearer picture of other departments’ challenges and work processes. This has helped to deepen their understanding of the constraints faced by their colleagues. With greater empathy for one another, staff feel more bonded and have shown greater desire to extend help to one another.

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Meet Our Learning Team

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Contact us for your Training Needs

Contact us for your Training Needs

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