Learning

Our Approach

We believe that learning should empower everyone to develop and internalize competencies that allows for innovation. With this in mind, we create learning solutions that seek to meet our client’s contextual needs. Beyond advocating frameworks to anchor concepts and applications, our solutions are designed holistically to integrate practical skills as well as to help build a sense of purpose, ownership and resilience within each learner.

Learning

Our Approach

We believe that learning should empowers everyone to develop and internalize competencies that allows for innovation. With this in mind, we create learning solutions that seek to meet our client’s contextual needs. Beyond advocating frameworks to anchor concepts and applications, our solutions are designed holistically to integrate practical skills as well as to help build a sense of purpose, ownership and resilience within each learner.

Achieve Your Goals with Us

Beyond and above with our Integrated Solutions in Consulting, Learning and Coaching

Experienced and professional practitioners with extensive knowledge and skillsets

Our very own in-house Learning Designers are able to Design and Contextualise your learning needs

We offer Blended Learning option to help you achieve greater mileage

Our Learning-Eco-System provides a Community of Practice, and Pre-and-Post Learning Support

We possess track records for Large Scale roll out operations

Incorporating International best practices & Proprietary frameworks

Be Inspired by Our Experiences

“I recalled with clarity the usefulness of reading and profiling guests…”

I recalled with clarity the usefulness of reading and profiling guests according to their behavior traits, a skill I have gained from one of the workshops. That tool has helped me in handling guests at the Front Office since.

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I recalled with clarity the usefulness of reading and profiling guests according to their behavior traits, a skill I have gained from one of the workshops. That tool has helped me in handling guests at the Front Office since.

“I have learned to listen more…”

In today’s context, possessing effective 2-way communication skills is a must…I manage a very diverse group of people in terms of age and experience. So, having an open and clear communication approach is essential in building a successful and productive team.
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“In my 7 years with this organization, I saw how the shipyard business has evolved in terms of our ways of working and communicating internally and with our customers. Gone were the days of top-down communications. In today’s context, possessing effective 2-way communication skills is a must. I manage a very diverse group of people in terms of age and experience. So, having an open and clear communication approach is essential in building a successful and productive team. This course (Professional Diploma in Leadership and People Management (LPM)) has definitely prepared me to take on a larger role. I have learned how to listen more and to make better business decisions by taking a holistic view from the company’s perspective and at the same time putting myself in the shoes of the people involved.”

“I am pleased to observe the heightened sense of ownership and increased confidence…”

“I am pleased to observe the heightened sense of ownership and increased confidence amongst staff. Teamwork is now more evident and compliments from guests have increased.”

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“I am pleased to observe the heightened sense of ownership and increased confidence amongst staff. Teamwork is now more evident and compliments from guests have increased.”

“I gained confidence in being at the frontline.”

The Service Excellence training impressed me a lot. I used to be low self-esteem and had trouble talking to customers. But after the training, I gained confidence in being at the frontline.
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“The Service Excellence training impressed me a lot. I used to be low self-esteem and had trouble talking to customers. But after the training, I gained confidence in being at the frontline. Listening to the trainer and watching the video helped me see new ways of handling situations and what approaches to take. In the past I would ask my colleagues about how to handle a problem, but after the training, I made my own decision to solve a customer’s problem. I saw the reaction of the customer. He was very happy with the way I handled it. Now I put myself in the patron’s shoes. I can help solve the problem.”

Our Trending Workshops

Meet Our Learning Team

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Contact us for your Training Needs

Contact us for your Training Needs

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